SPARKS GOLF STAR - return/exchange policy
Have a return / exchange ? Not an Issue !
Returns will be accepted within 30 days of original purchase if items are unwashed, unworn and in new condition with all original components including cardboard insert and zip lock bag.
If an item is washed, worn or not in new condition with all components included, Sparks Golf Star has the right to refuse any return or exchange.
All returns or exchanges must be processed through our contact centre at [email protected] where you will be given a return authorization number, without that we are not able to accept it.
To begin your return, please have your order number and email address associated with the order.
Customers are responsible for all charges related to returning / exchanging products to Sparks Golf Star and will need to email [email protected] before returning any product to receive your authorization number.
- Please include authorization number, order number and email address inside parcel.
- Shipping cost are not refundable.
- Parcel must be sent with either Canada Post or USPS depending on your location.
- We will provide you with a return address once you have been giving an authorization number.
How long will it take to process my return / exchange ?
Your return / exchange will be processed within 24-48 hours once the package has been received (excluding weekends and holidays).